Terms of Service

Welcome to Hektor! Thank you for visiting our online store, offering premium men's Polos, Shirts, Boxers, and Briefs, proudly manufactured by Ginza Industries Ltd (Hektor) at www.hektor.in. Your use of this website is subject to the following Terms and Conditions, along with our Privacy Policy, available on this website.

This website, www.hektor.in, is independently owned and operated by Ginza Industries Ltd, an Indian company incorporated under the Indian Companies Act of 1956.

By accessing and using this website, you agree to comply with and be bound by the terms and conditions outlined here. These terms govern the relationship between Hektor and you as a user or customer.

1. Definitions

  • "Hektor," "we," "us," or "our" refers to the website owner, Ginza Industries Ltd.

  • "You" refers to the user, visitor, or customer of our website.

2. Use of the Website

  • The content on this website is for general informational and shopping purposes.

  • We reserve the right to update or modify these terms at any time without prior notice.

  • By placing an order on Hektor, you agree to be bound by these Terms and Conditions.

3. Orders & Payments

  • By clicking the "Confirm Order" button during checkout, you agree to our terms.

  • Orders are subject to acceptance. You will receive an email confirmation once we begin processing your order.

  • We reserve the right to refuse or cancel any order at our discretion.

4. Shipping & Delivery

  • Orders are processed and shipped as per our standard delivery timelines.

  • Delivery may be delayed on public holidays or due to local restrictions. In such cases, orders will be delivered on the next working day.

  • Please provide accurate shipping details, including postal codes and contact numbers, to avoid delivery issues.

5. Order Modifications & Cancellations

  • If you wish to modify or cancel an order, please contact us between 10 AM to 6:30 PM, Monday to Saturday, or email us at customercare@hektor.in.

6. Customer Support & Complaints

  • For service-related concerns or product quality complaints, please email us at customercare@hektor.in. Our team will respond within 24 hours.

7. Payment & Liability

  • We shall not be liable for any loss or damage arising from payment failures or declined transactions due to exceeding preset credit limits.

8. Legal Jurisdiction

  • Your use of this website and any disputes related to transactions are subject to the laws of India.

By continuing to use this website, you agree to the above terms and conditions. If you have any questions, feel free to reach out to our support team.

With Hektor be Unrestricted. Unstoppable.